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FAQ

FAQ

How many times is each candles dipped?

Each pair is dipped a minimum of 25 times to achieve their shape and thickness.

Are your candles dripless?

Beeswax leads as the cleanest burning wax available. It’s density and high melting point causes candles to burn slower and with minimal to no dripping, if burned in the right conditions.

Those being: 

• Burn candles away from drafts or gusts of wind.

• Burn candles on a stable surface with no vibrations, such as loud music. 

• Trim the wick to 1⁄4” length before lighting.

What is the burn time of each candle?

Our taper candles burn about 1 hour per 1 inch.

What diameter are the taper candles?

All our candles are a standard size of .75 inches in diameter and should fit standard size holders. If a candle does not stand upright in your holder, hold the candle base to a flame and let a couple drops of beeswax fall into the holder, then hold the candle firmly in the holder upright until wax dries.

Are any fragrances added to your candles?

There are no fragrance added to any of our candles. When burned, beeswax emits a natural smell of warm honey and wildflowers.

Why beeswax?

Beeswax leads as the cleanest burning wax available. It not only produces less soot than any other wax, but it also purifies the air as it burns by emitting negative ions. These negative ions attach themselves to dust and debris in the air and pulls them down to the ground out of our breathing air. By purchasing beeswax, you are also supporting the beekeepers that help colonize and support the reproduction of bees.

What is eco-conscious coloring?

Eco-conscious coloring is entirely plant based. Our coloring contains no parabens, phthalates, or Prop 65 ingredients and meets all REACH regulation.

Why cotton wick?

Cotton is the cleanest burning wick material. Mo&Co uses cotton wicks made by one of the oldest family-owned wicking companies in America (est: 1817)

What is beeswax bloom?

Beeswax bloom is a dust-like crystallization that may appear on your candles. Bloom only appears on 100% beeswax and is your guarantee of our ingredient purity.

Simply wipe the candle with a soft cloth or warm it with a hair dryer to restore its natural finish. 

Shipping & Processing questions

How long until my order ships from your studio?

All orders are processed and shipped within 1-3 business days.

How long will it take for my order to ship once it is with the carrier?

Transit times typically range from 2-7 business days, depending on shipping method and delivery destination. Please select the shipping method based on your desired delivery date.

Returns questions

Do you accepts returns?

We do not accept returns at this time. However, if there is an issue with your order, please contact: hello@moandcohome.com